WordSpark Digital Consulting Privacy Policy
This privacy policy was last updated July 31, 2021.
Thank you for accessing this website at https://www.wordsparkconsulting.com (the “Website”).
WordSpark Digital Consulting (“We”, “Us”, “our”) respects the privacy of its users (“You”) and recognizes the importance of providing a secure environment for them. We know that you care how information about you is used and shared. WordSpark Digital Consulting is committed to protecting your personal data in an ethical manner. This privacy policy describes how we collect, store, and use the information you provide to us through your use of the Website. You should carefully review this privacy policy before using the Website.
This privacy policy applies only to information collected through this Website and not to any information collected from us or through us through other platforms. Please note that, when you link to other websites from this website, this privacy policy does not apply to, and cannot control the activities on, those other sites. Please check those websites for their own privacy policies.
By using this Website or any of the features contained therein, you signify your assent to this privacy policy. If you do not agree to this privacy policy, please do not use this website or our services accessed through it. This privacy policy may change from time to time, so please check back periodically to ensure that you are aware of any changes. Your continued use of this website will signify your acceptance of those changes.
1. What data is collected?
Personal Information.
Personal Information may include, without limitation: your first and last name, email address, telephone number, and cell phone number. It may be possible to use portions of this Website without providing any Personal Information, but it may be necessary to provide Personal Information to utilize all features of this Website.
Technical Information.
When you visit this Website, we may, at our option, automatically collect and store the following types of non-personally identifiable information received from you: (i) information from server logs found on your browser; (ii) click-through statistics; (iii) Website traffic and behavioral usage (iv) your country; (v) the type of web browser you are using to access this Website; (vi) the type of operating system you are using; (vii) the name of the domain and host from which you access the Internet; (viii) the date and time you access this Website and the duration of your visit; (ix) the Internet address of the site from which you linked directly to this Website; (x) browsing history; (xi) mobile page views; (x) the type of handset device and mobile operating system you are using (e.g. Android, iPhone, etc…); (xi) usage data including information about how you use Our Site, products and services; (xii)
tracking data including information we or others collect about you from cookies and similar tracking technologies; and (xiii) marketing and communications data including your preferences in receiving direct marketing from us and our third parties and your communication preferences.
We only use this data in aggregate form, for statistical purposes, and not in a manner that would give us sufficient information to identify you personally. Automatically collected information of that kind typically provides us with a greater understanding regarding the use of this Website, including what types of content, offers and products our visitors are interested in, where they are generally located and what are their general browsing behavioral patterns. That information also allows us to determine if this Website is working properly, make changes to the Website that allows users to have better experiences on the Website, and improve the Website, our offers and promotional content so that they are more relevant to our visitors. We collect that information and track it for statistical purposes; we do not use it to identify or to market to a particular user.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses. Remember, if you choose not to share personal data with us, or refuse certain contact permissions, we might not be able to provide the products and services you’ve asked for.
Your network service provider normally assigns a dynamic IP address to your every time you use your mobile browser. While we do not associate IP addresses with records containing Personal Information, we may use IP addresses to identify any user who engages in misconduct or otherwise violates any applicable laws. Additionally, we may be required to disclose IP addresses pursuant to a court order or subpoena.
2. How do we collect your Data?
Data you provide.
You directly provide Us with most of the data We collect, including when you:
Register online and book a consultation.
Voluntarily complete a customer survey or provide feedback via email or on Facebook.
Use or view the Website via your browser’s cookies.
Sign up to receive the WordSpark Digital Consulting eNewsletter.
Make online inquiries or request information be sent to you.
Sign up for our services.
Ask for marketing materials to be sent to you.
Engage with us on social media or via email.
Enter a competition, promotion or survey.
Contact customer services.
3. How do we use your Data?
We do not sell, rent, license, trade or exchange Personal Information with or to any third parties, except as otherwise provided in this privacy policy.
We may use your Personal Information for internal marketing, profiling or demographic purposes, so we can adapt our products and services, the better to suit your anticipated needs.
We may share your personal data with the parties set out below for the purposes set out in this Privacy Policy. We may also share your personal data if the law otherwise allows it.
We may share personal data with the following categories third parties:
Suppliers and service providers (such as technology service providers, payment processing and fraud prevention providers, manufacturers and post and courier services);
auditors and professional advisers like bankers, lawyers, accountants and insurers; and
government, regulators and law enforcement.
We may share personal data with the following specific third parties:
Calendly (scheduling and consultations). Their privacy policy can be found HERE.
FloDesk (email marketing). Their Privacy Policy can be found HERE.
Stripe (billing and invoicing). Their Privacy Policy can be found HERE.
FreshBooks (billing and invoicing). Their Privacy Policy can be found HERE.
Zoom (webinars and meetings). Their Privacy Policy can be found HERE.
Google Meet (webinars and meetings). Their Privacy Policy can be found HERE.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We reserve the right to disclose your Personal Information as required or permitted by law. For example, we may disclose it to respond to a subpoena, court order or other legal process, or in special cases when we have reason to believe that disclosing Personal Information is necessary to identify, contact, or bring legal action against you if we believe that you may be violating your agreements with us (including, without limitation, any applicable terms of use), or may be causing injury to, or interference with, us, any other user of this Website or any service, the general public or other third parties.
4. How do we store your Data?
We have taken reasonable steps to provide that all Personal Information collected by us through this Service will remain secure.
However, no Internet, mobile or e-mail transmission is ever fully secure or error free. In particular, e-mail or SMS messages sent, or any other information or data sent to or from this Website, may not be secure. Therefore, users should therefore take special care in deciding what information they send to us through an Internet connection or mobile network.
5. Marketing
We would like to send you information about our products and services that we think you might like. If you have agreed to receive marketing, you may always opt out later. You have the right to stop our company from contacting you for marketing purposes, or from giving your data to other members of our Company Group.
6. What are your data protection rights?
All Website users are entitled to the following:
Access – you have the right to request copies of your personal data. We may charge you a reasonable fee for this service.
Rectification – you have the right to request We correct any of your data you believe is inaccurate, or to complete information that is incomplete.
Erasure – you have the right to request We delete your data, under certain conditions.
Restrict Processing – you have the right to request We restrict the processing of your data, under certain conditions.
Object to Processing – you have the right to object to Our processing your data, under certain conditions.
Data Portability – you have the right to request We transfer the data we have collected to another organization, or directly to you, under certain conditions.
We are required to respond to your requests within one month. To exercise any of these rights, contact us:
WordSpark Digital Consulting
P.O. Box 29461
Philadelphia, PA 19125
or
7. What are cookies and how do we use them?
A cookie is a small bit of computer code that we send to your computer and is stored on your hard drive. It allows a website to transfer bits of information to your computer for record-keeping purposes. A cookie stored in your computer can be used to “remember” specific data items such as your password or operational information, which allows us to speed up your future activities, saving the time you would normally spend entering information such as your password or subscription information. In addition, We may use cookies to retrieve user information for promotional, marketing, or security purposes.
For more information about cookies, visit www.allaboutcookies.org.
Types of Cookies we use.
Functionality – We use these cookies so that We recognize you on our website and remember your previously selected preferences.
Advertising – We use these cookies to collect information about your visit to the Website, the content you viewed, and information about your browser, device and IP address. We sometimes share limited aspects of this data with third parties for advertising purposes. We may also share data collected by cookies without advertising partners. This means when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to Manage your cookies.
You can set your browser not to accept cookies, and the above website has instructions for removing cookies from your computer. However, you may lose access to and/or functionality of parts of the Website.
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your anonymized IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
8. The transfer of Personal Information.
The Personal Information you provide to us may be transferred as an asset in connection a merger or sale involving all or part of Our Company, or as part of a corporate reorganization, stock sale or other change of control. As part of its business operations, We may transfer Personal Information to servers or recipients in countries that do not provide the same level of legal data protection as the country from which you access our Website. By using our Website, you consent to the transfer of Personal Information and to the processing by us of that Personal Information.
9. How can you manage your data?
At the time you provide personal information, We will give you the option of declining any future offers or information about new products, promotions, or services. In addition, many of the messages that We may send you, such as electronic newsletters, have procedures within them to cancel the receipt of similar information in the future or later editions. You may also be given the opportunity to “opt out” of certain features or functions.
10. What about Children?
This Website is designed by us and intended to be considered as a general audience Website and is not intended for use by children. We do not intend to collect Personal Information from individuals under the age of eighteen. If you are the parent or guardian of a child under eighteen who has provided Personal Information to us, please contact us by e-mailing us at Hello@WordSparkConsulting.com.
11. Contact Us.
If you have any questions, complaints, requests or comments regarding our privacy policy or our management of your Personal Information, please contact us at:
WordSpark Digital Consulting
P.O. Box 29461
Philadelphia, PA 19125
or
12. California Privacy Rights.
Under California law, if you are a California resident, you have the right to request the categories of Personal Information that We share with certain categories of third parties for direct marketing services. California residents may also request that we do not share your Personal information with third parties for use in direct marketing by them to you. To make such an opt-out request, please write us at the address above. You may request that businesses delete personal information they collected from you and to tell their service providers to do the same. To do so you may contact us by another method listed above.